One Beacon has achieved positive benefits from its partnership with ARC. Specifically, ARC has helped redefine our expectations for second injury fund recoveries. Drawing opportunities out of claims that we had previously categorized as unrecoverable, ARC has recovered several million dollars on our behalf since 2003. We have also seen a positive impact on our reserving.

In addition to thorough interpretation of the statute and case law, ARC’s commitment to a complete outsourcing model was very real and very effective. ARC reviewed the assigned files and completed all the detailed work so that One Beacon did not have to burden its internal resources. Many of our workers compensation adjusters and supervisors talk about ARC as not only a resource, but a partner in lowering the costs of our workers compensation claims.

I would wholeheartedly recommend ARC to any claims organization. Coupled with a performance-driven payment model, their expertise and real world claims sensibilities make ARC a valuable asset for anyone contending with workers compensation claims.

Peter McCarron
Vice President of Claims
One Beacon Insurance
Boston, MA

We have given ARC the most difficult second injury fund claims in our office. The results have been excellent. …[T]he turnaround time has been exceptional. This has had an impact on our customers/clients expectations as well. With the help of ARC we have been better able to meet those customer expectations by resolving the future anticipated exposure in a claim much earlier.

ARC has been a huge help to us and our clients, especially in those claims where we recognize that the pre-existing conditions are not "strong". ARC's approach with the Fund as well as PMA has always been professional and the results have met or exceeded our expectations.

I have no problem recommending ARC to another organization. I would tell that organization that ARC can/will take your most troublesome and difficult second injury fund claims, professionally prepare them for pretrial with the fund, and in most all instances get you that concession you thought you would never get.

Bruce Williams
Workers’ Compensation Claims Manager
PMA Management Group
Syracuse, NY

We refer claims to ARC when we have exhausted our efforts to obtain a concession from Special Funds. ARC has been successful in several of these claims. ARC is an additional resource for us to utilize in difficult second injury fund claims. They have provided valuable training to our staff by giving advice on how to perfect our second injury fund claims. They also provide us with updates and trends relative to the second injury fund and Special Funds. We would recommend ARC to other claims organizations. We have found ARC to be professional, timely and informative. They have built excellent relationships with the various Special Funds offices throughout the State of New York to the benefit of their clients.

Jim Falletta
Workers’ Compensation Claims Manager
ACE/ESIS, Inc.
Buffalo, NY